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Are you ready? If not, providers must block your calls.

Everyone hates robocalls. If you are a voice service provider, a white label provider, or reseller of these services whether via TDM or SIP, then you need to know what the FCC has directed providers to implement. If you support more than 100,000 lines you must implement SHAKEN for SIP connections or Robocall Mitigation for TDM lines. If you support fewer than 100,000 lines, you have the options to select SHAKEN for SIP or Robocall Mitigation for TDM. This is the most common path forward for small providers by Implementing Robocall Mitigation to meet June 30th deadline.

Every service provider who serves end users must certify they have implemented either a Robocall Mitigation Program or SHAKEN in their network. The filing of certifications needs to be submitted after June 30, 2021. Will you be ready?

Service providers must block all calls from any service provider that is not in the FCC database. This must become effective 90 days after the deadline for robocall mitigation program certifications. This affects all the main carriers, VoIP resellers, UCaaS providers, some MSPs, and all OTT providers. There will be penalties for non-compliance. Any provider located outside of the US that wants their calls to be verified when calling clients in USA/Canada, need to work with a North American Partner in order to satisfy these requirements. All the enterprises the providers support will want their calls marked as ‘verified’.

These solutions are new to most providers. In a recent survey, 51% of the providers have not started implementation, only 22% have started, a few (5%) have finished while 22% didn’t know what to do. This means that 73% need to learn more about the technologies, responsibilities, and legal issues for dealing with robocalls. The June 30, 2021 date for compliance is approaching fast.

How STIR-SHAKEN apps prevent robocalls and spoofing

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Robocallers, scammers, and other fraudulent callers have become a common headache for millions of people and businesses in the United States over the past few years. These unwanted calls often reach people repeatedly.

Understanding STIR-SHAKEN user token authentication

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At Prescott-Martini, LLC, we’re dedicated to helping keep voice services secure, whether you’re a company using an in-house network or a provider offering these services. Read on to learn more about how user token authentication through the STIR-SHAKEN framework helps combat this.

How STIR-SHAKEN call authentication technology can help you

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The world is more connected than ever. However, this access can sometimes be leveraged for nefarious purposes by scammers and worse. Luckily, STIR-SHAKEN call authentication technology combats that.

When do you need a STIR-SHAKEN certificate of authority?

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Spam calls have become normalized. Unfortunately, these are more than just a nuisance. These callers often have insidious intentions, which is why the STIR-SHAKEN certificate of authority is a crucial initiative.

Dispelling myths about user token authentication

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With the implementation of STIR-SHAKEN protocols, there are many companies out there that are still trying to sort out the facts and myths about what exactly user token authentication does.

Myths vs. facts about telephone identity verification

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It doesn’t matter if you’re protecting the personal information you keep on your phone for quick reference or proprietary business information, having secure access to your phone is critical.

How telephone caller identity can help your business

If you run a business that depends on outbound phone calls to drive sales or grow your client base, telephone caller identity is an essential piece to your success. With the help of Prescott-Martini, you can build trust, your brand, increase answer rates, and fight spammers.

3 factors to keep in mind when choosing a call filtering service

Nearly half of all phone calls we receive each day are spam callers. For some, it’s even more than that. Not only are spam callers annoying, but it’s also dangerous for them to get through to you because it only takes one of them to trick you into giving them some of your personal information.

What Your Business Needs for STIR/SHAKEN Compliance

Spam and robocalls have done severe damage to consumer confidence in telecommunications in recent years. Three-quarters of individuals won’t answer the phone if they don’t recognize the caller ID.

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Prescott-Martini, Digital IP Voice, Inc. Emerg & Company, Inc.
Prescott-Clearwater Technologies

 

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